Privacy Policy

Overview

This Privacy Policy explains how [Company Name] ("BrandName", "we", "us", or "our") collects, uses, stores and shares information when you access or use our websites, applications, seller intelligence tools, analytics features and related services.

BrandName is designed to help online sellers understand their listings, identify opportunities, compare relevant market context and take informed actions.

By using the service, you acknowledge the practices described in this Privacy Policy.

Information we collect

Account information

When you create an account, we may collect information such as your name, email address, authentication identifiers and account preferences.

Usage information

We may collect information about how you interact with the service, including pages viewed, features used, analyses requested, actions taken, timestamps and general activity within the product.

Device and technical information

We may automatically receive technical information such as browser type, device type, operating system, IP address, approximate location derived from IP address, referring pages and diagnostic information.

Connected marketplace data

If you choose to connect a third-party marketplace or commerce account, BrandName may receive information made available through that platform's authorized APIs and the permissions you approve.

Depending on the integration and permissions granted, this may include shop information, listing information, product information, pricing, inventory, performance information and other commerce-related data required to provide the features you request.

We do not require your marketplace password. Where supported, authorization is handled through the marketplace's own authorization process.

You may disconnect a supported marketplace integration through BrandName or through the third-party platform, where applicable.

Images, files and content you upload

You may provide product photographs, listing content, text, product information or other materials for analysis, editing or generation.

We process these materials only as necessary to provide, secure, improve and support the services you request, subject to this Privacy Policy and applicable law.

Some processing may involve temporary copies, resized images, derived technical representations or other intermediate data required to perform an analysis.

Retention periods may vary depending on the feature, account settings, security requirements and whether the information is required to maintain your project or account history.

How we use information

We may use information to provide and operate BrandName; authenticate users; connect authorized marketplace accounts; analyze listings and products; generate recommendations; provide editing and optimization tools; maintain account history; respond to support requests; protect the service; prevent abuse; troubleshoot technical issues; measure product performance; and improve the user experience.

We may also use account information to send service-related communications such as security notifications, account notices, product updates and transactional messages.

Marketing communications, where offered, will be handled in accordance with applicable law and available communication preferences.

Automated analysis and AI features

Certain BrandName features may use statistical models, computer vision, machine learning, artificial intelligence or other automated systems to analyze products, images, listings, pricing, marketplace context or other information.

Automated outputs may include recommendations, classifications, comparisons, summaries, generated listing content, visual suggestions or prioritization of opportunities.

These outputs are intended to assist your decision-making. They may be incomplete or inaccurate and should not be treated as guaranteed outcomes or professional financial, legal or business advice.

How information is shared

We do not sell your personal information.

We may share or process information with service providers that help us operate BrandName, such as infrastructure and hosting providers, authentication services, email providers, analytics services, payment processors, customer support services and providers used for image processing or automated analysis.

These providers receive information only as reasonably necessary for the services they perform on our behalf and are subject to their own contractual and legal obligations.

We may also disclose information when reasonably necessary to comply with law, legal process, enforce our agreements, investigate abuse or fraud, protect users, or protect the rights, property and safety of BrandName and others.

If BrandName is involved in a merger, acquisition, financing, restructuring or sale of assets, information may be transferred as part of that transaction subject to applicable law.

Data retention

We retain information for as long as reasonably necessary to provide the service, maintain your account, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes and enforce agreements.

Different categories of information may have different retention periods.

When information is no longer reasonably required, we may delete, aggregate or de-identify it, subject to technical, legal and security requirements.

Security

We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure or destruction.

However, no internet service, transmission method or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been compromised.

Your rights and choices

Depending on your location, you may have rights regarding your personal information, including rights to request access, correction, deletion, portability or restriction of certain processing.

You may also be able to disconnect marketplace integrations, update account information, change communication preferences or request deletion of your BrandName account.

Certain information may need to be retained where required by law, for security purposes, fraud prevention, dispute resolution or enforcement of our agreements.

International users

BrandName may use infrastructure and service providers located in countries other than the country where you live.

As a result, information may be processed or stored in jurisdictions with different data protection laws. Where required, we will use appropriate safeguards for international transfers.

Children's privacy

BrandName is a business and seller-focused service and is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-party services

BrandName may integrate with third-party marketplaces, authentication systems, payment providers and other external services.

Your use of those third-party services may also be governed by their own privacy policies and terms. We encourage you to review those policies when connecting or using an external service.

Changes to this Privacy Policy

We may update this Privacy Policy as BrandName evolves, our practices change, or legal and regulatory requirements change.

When we make changes, we will update the "Last updated" date on this page. Where required, we may provide additional notice.

Contact

Questions, privacy requests or concerns regarding this Privacy Policy may be sent to: